1. All about choice - what is NHS Choices saying about you?

    Report -

    In the early autumn of 2014 we carried out a mystery shopper exercise on the NHS Choices GP profile pages for the 35 GP practices in Newcastle upon Tyne.

  2. Young people's attitudes to dental care

    Report -

    From late 2014 to early 2015 our young people’s group researched the attitudes of 13—25 year olds to dental care in Newcastle. Initial research by the group had found that children and young people thought there was a particular lack of information about eligibility for dental services.

  3. There’s more to Healthwatch than health’ conference 2015

    Report -

    We held a highly successful first conference in March 2015. ‘There’s more to Healthwatch than health’ enabled us to gain valuable insights and information about local social care provision and experiences. Delegates also helped shape Healthwatch Newcastle social care priorities for 2015-16.

  4. Annual report 2014–15

    Report -

    The annual report for 2014–15 sets out how we have continued to build on our commitment to outstanding social care and health services for all in Newcastle upon Tyne, it also outlines our refreshed strategic priorities and key goals for 2015–16.

  5. Health issues of asylum seekers and refugees

    Report -

    On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees in Newcastle and Gateshead. The event was designed to give RRF members the opportunity to tell us about the unique and distinctive health and wellbeing issues affecting them. A follow up event was held on 15 October 2015.

  6. Healthwatch Newcastle Committee meetings and AGM 2015

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.

  7. Future of home care services

    Report -

    This Elders Council of Newcastle report presents the findings of a December 2015 event where people discussed their expectations of home care services. The event was held in partnership with Newcastle City Council and Healthwatch Newcastle.

  8. Spotlight on home care

    Report -

    From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations.

  9. Young people’s mental wellbeing in Newcastle

    Report -

    From September 2015 to January 2016 our young people’s group designed and delivered a mental health questionnaire aimed at young people in the 13—25 age range. The aim was to get a better understanding of the main issues young people face regarding mental health, and if schools and colleges are offering enough support to young people around these issues.

  10. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  11. GP appointments: what do Newcastle patients want?

    Report -

    From July to December 2015 we carried out research into what people want when booking a GP appointment in Newcastle. A discrete choice experiment survey was developed in partnership with Northumbria University.

  12. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  13. ‘People-driven care’ conference 2016

    Report -

    We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17.

  14. Annual report 2015–16

    Report -

    Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne.

  15. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  16. Dental practices in Newcastle: what is NHS Choices saying about you?

    Report -

    In spring 2016 we carried out a mystery shopper exercise on the NHS Choices dentist profile pages for the 42 dental practices in Newcastle upon Tyne.

  17. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  18. Healthwatch Newcastle Committee meetings and AGM 2016

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.