1. Spotlight on home care

    Report -

    From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations.

  2. Young people’s mental wellbeing in Newcastle

    Report -

    From September 2015 to January 2016 our young people’s group designed and delivered a mental health questionnaire aimed at young people in the 13—25 age range. The aim was to get a better understanding of the main issues young people face regarding mental health, and if schools and colleges are offering enough support to young people around these issues.

  3. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  4. GP appointments: what do Newcastle patients want?

    Report -

    From July to December 2015 we carried out research into what people want when booking a GP appointment in Newcastle. A discrete choice experiment survey was developed in partnership with Northumbria University.

  5. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  6. ‘People-driven care’ conference 2016

    Report -

    We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17.

  7. Annual report 2015–16

    Report -

    Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne.

  8. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  9. Dental practices in Newcastle: what is NHS Choices saying about you?

    Report -

    In spring 2016 we carried out a mystery shopper exercise on the NHS Choices dentist profile pages for the 42 dental practices in Newcastle upon Tyne.

  10. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  11. Healthwatch Newcastle Committee meetings and AGM 2016

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.

  12. Confirmatory PCR tests temporarily suspended for positive lateral flow tests

    Blog -

    From 11 January 2022, people who receive positive lateral flow (LFD) results for COVID-19 will have to self-isolate immediately and won’t be required to take a confirmatory PCR test.

  13. If you have COVID-19 symptoms

    Advice and Information -

    If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results

  14. Stress Awareness Month

    Event -

  15. Auditory processing disorder awareness day

    Event -

  16. International midwifes' day

    Event -

  17. International nurses' day

    Event -

  18. Volunteers Week

    Event -

  19. Pride Month

    Event -

  20. Carers Week

    Event -

  21. Men's Health Week

    Event -

  22. The Samaritans - The big listen

    Event -

  23. World Breastfeeding Week

    Event -

  24. World Suicide Prevention Day

    Event -

  25. World patient safety day

    Event -

  26. International week of deaf people

    Event -

  27. International da of sign languages

    Event -

  28. World Pharmacists' day

    Event -

  29. Black history month

    Event -

  30. ADHD awareness month (Attention Deficit Hyperactivity Disorder)

    Event -

  31. Dyslexia week

    Event -

  32. World mental health day

    Event -

  33. Developmental language disorder day

    Event -

  34. Movember

    Event -

  35. National stress awareness day

    Event -

  36. National self care week

    Event -

  37. Transgender day of remembrance

    Event -

  38. Carers' rights day

    Event -

  39. International day of persons with disabilities

    Event -

  40. International volunteer day

    Event -

  41. Coronavirus: advice and guidance

    Page -

  42. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

  43. Great Winter Get Together

    Blog -

    Did you know that the age group most likely to experience loneliness is between 16 to 24 years old?

  44. Cervical Cancer Prevention Week

    Advice and Information -

    We’re supporting Cervical Cancer Prevention Week 17-23 January and encouraging women and people with a cervix not to ignore their invitation.  Did you know, one in three eligible people don't attend cervical screening? It’s a test that saves lives.

  45. Colonoscopy confidence – your common sense bowel check

    Advice and Information -

    We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment.

  46. Because We All Care - take 5 minutes to share your experiences

    Blog -

    Healthwatch and the Care Quality Commission (CQC) are working together to hear your experiences of health and social care.

  47. Dental care myth busters

    Advice and Information -

    Did you know that dental practices are set up within the NHS in a completely different way to GP practices? There is no formal patient registration to see a dentist.

  48. Healthwatch Participation in Practice Award 2019-2022 interim report

    Report -

    It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).

    We set out to create a best practice award for PPGs aimed to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did.

  49. Experiences of dental services in the North East

    Report -

    Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. This report outlines our collective survey findings from March 2020 to January 2022.

  50. Home from Hospital

    Advice and Information -

    Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs.