1. What does urgent care mean to me?

    Report -

    Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
    We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016.

  2. Focus on Newcastle Eye Centre

    Report -

    During spring 2017, in collaboration with Newcastle Eye Centre, we gathered the feedback of service users on eye services run by Newcastle upon Tyne Hospitals NHS Foundation Trust.