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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
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    Find out about our role, our plans and our people.
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    During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process.
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    Throughout the autumn of 2017 we asked people in Newcastle why they do or do not take part in screening programmes, what the barriers are to taking part, and how these barriers could be overcome.
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    Our annual report detailing our work for the financial year 2017-18.
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    Find out how we can help you access the support you need to live well.
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    This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.

    Delegates also shortlisted Healthwatch priorities for 2018—19.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
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    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.
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    Take a look at our practical resources to help you make a complaint about NHS health and social care services.
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    The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination.
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    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.
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    We're here to find out matters to you and to help make sure your views shape the support you need.
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    Agendas, notes, and minutes for our committee meetings and annual general meeting.
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    Our annual report detailing our work for the financial year 2018-19.
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    We estimate that around 2,600 people in Newcastle are housebound. During autumn 2018 we investigated how easy it was for housebound people to use GP practice, dentist, optician or pharmacy services in the city.
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    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
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    Throughout the autumn and winter of 2018 we gathered the views and experiences of groups and communities on mental health services in Newcastle and Gateshead.
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    During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham.
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    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
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    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
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    Agendas, notes, and minutes for our committee meetings and annual general meeting.
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