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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
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    Find out about our role, our plans and our people.
  5. Report -

    During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process.
  6. Report -

    Throughout the autumn of 2017 we asked people in Newcastle why they do or do not take part in screening programmes, what the barriers are to taking part, and how these barriers could be overcome.
  7. Report -

    Our annual report detailing our work for the financial year 2017-18.
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    Find out how we can help you access the support you need to live well.
  9. Report -

    This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.

    Delegates also shortlisted Healthwatch priorities for 2018—19.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
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    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.
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    Take a look at our practical resources to help you make a complaint about NHS health and social care services.
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  16. Report -

    The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination.
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    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.
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    We're here to find out matters to you and to help make sure your views shape the support you need.
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    This is what the optional lead paragraph looks like
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  23. Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.
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  26. Report -

    Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with.
  27. Report -

    Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner.
  28. Report -

    Healthwatch Gateshead and Healthwatch Newcastle recently engaged with local residents to understand experiences and opinions of the North East Ambulance Service. We wanted to understand public perceptions of the service, what trust means to the public, and overall levels of trust felt towards NEAS.
    Overall, feedback was positive, however, most of those we consulted felt that they could not fully trust NEAS. Specific elements of trust were identified and included:
    - Reliability, Availability, and Responsiveness
    - Delivering a High Standard of Care
    - Integrity and the Alignment of Words & Actions
    - Patients’ Safety

    Our full report is available to read here

  29. News -

    This year our volunteer Raj will be presenting on stroke awareness on June 7. He will be talking about what a stroke is, risk factors, signs of a stroke and some ideas on how to support people following a stroke.
    Raj is a part of the Stroke Association and worked on NHS Stroke wards. He also supports children and young people with their special needs in schools.
    Following this presentation, our Volunteer and Engagement Officer Lesley Tweddell will ask for a vote of thanks and appreciation to all our volunteers for supporting the work of Healthwatch throughout the year.
    If you would like to know more about the role of a volunteer in Healthwatch come along and get more information from our stall on the day.
  30. News -

    If you would like to know more about Youthwatch,
    please email-
    Healthwatch Newcastle
    info@healthwatchnewcastle.org.uk or
    Text 07551052751 or Freephone 0808 801 0382
    Healthwatch Gateshead
    info@healthwatchgateshead.co.uk or
    Text 07498503497 or Freephone 0800 038 5116
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    Healthwatch Gateshead and Healthwatch Newcastle would like to understand:

    - The impact of the cost of living on your physical, mental, and social health.
    - Changes to your health and social care due to the cost of living.
    - The impact of the cost of living on your interaction with health and social care services.
  32. News -

    Healthwatch Volunteer Raj Takes Initiative to Raise Awareness of Strokes
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  34. Report -

    Healthwatch Newcastle (HWN) engaged with autistic people and people with a learning disability to understand their experiences accessing and using GP services in Newcastle. GP Practice Managers across Newcastle were invited to share information around their processes for requesting and implementing reasonable adjustments and their capacity to make requested adjustments. Read our full report here :-
  35. Report -

    Health and Social Care Committee inquiry into
    NHS Dentistry Submission
  36. Report -

    Healthwatch Newcastle engaged with local people to understand their experiences booking and
    receiving all of their Coronavirus vaccination(s). The project was prompted by feedback from a
    small number of local residents who shared their experiences of the Coronavirus vaccination
    process. Read the full report here :-
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  40. News -

    Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues
  41. Report -

    Read our annual report and all that we have done through the year as your local Healthwatch.
  42. News -

    We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.
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    This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead.
  44. News -

    - By Healthwatch England

    New research conducted in 2023, reveals a concerning lack of public confidence when it comes to accessing critical NHS services in England. Approximately one-third of adults in England express doubts about their ability to receive timely healthcare, including services such as GP appointments, mental health support, and hospital care.
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    Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph!
  46. Blog -

    Healthwatch Newcastle stands united with Newcastle City Council in their unwavering commitment to the White Ribbon campaign!
  47. News -

    Don't miss our upcoming Online Forum featuring "Barnardo's Young Dads Service." This dedicated program offers vital support and guidance to young fathers navigating parenthood's challenges.


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  49. Advice and Information -

    With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available.
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    Read all our Monthly Newsletters for 2023 , stay up to date with activities of your local Healthwatch.