1. Report -

    Our annual report detailing our work for the financial year 2018-19.
  2. Report -

    We estimate that around 2,600 people in Newcastle are housebound. During autumn 2018 we investigated how easy it was for housebound people to use GP practice, dentist, optician or pharmacy services in the city.
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  5. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  6. Report -

    Throughout the autumn and winter of 2018 we gathered the views and experiences of groups and communities on mental health services in Newcastle and Gateshead.
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  10. Report -

    During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham.
  11. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  12. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  13. Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.
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  16. Report -

    The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead.
  17. Report -

    Our annual report detailing our work for the financial year 2019-20.
  18. Report -

    In 2019—2020 we focused on children and young people’s mental health services. Via a survey, focus group and one to one interviews, we heard from 239 people (103 children and young people and 136 parents and carers).

    Our main findings were that children, young people and their parents and carers do not have a full understanding of what a self-referral is and how to make one.
  19. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  20. Report -

    We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May.
  21. Report -

    This is the COVID report on the responses we received up to the end of June 2020.
  22. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  23. Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).
  24. Report -

    This is the final COVID report on the responses we received up to the end of July 2020.
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  26. Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.
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  32. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.