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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Blog -
Are you a patient at Parkway Medical Group in Chapel House, Newcastle? -
Advice and Information -
We’re supporting Cervical Cancer Prevention Week 17-23 January and encouraging women and people with a cervix not to ignore their invitation. Did you know, one in three eligible people don't attend cervical screening? It’s a test that saves lives. -
Blog -
Healthwatch and the Care Quality Commission (CQC) are working together to hear your experiences of health and social care.
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It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG). -
Advice and Information -
We’ve put together some of our resources on this page to help you keep up to date.
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Report -
Between December 2013 and September 2014 our Champions carried out mystery shopping in GP practices throughout Newcastle. The aim was to find out the information GP practices gave about their procedures for compliments, comments and complaints, how clear that information was and how easy it was to find.
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Report -
In the early autumn of 2014 we carried out a mystery shopper exercise on the NHS Choices GP profile pages for the 35 GP practices in Newcastle upon Tyne. -
Report -
From July to December 2015 we carried out research into what people want when booking a GP appointment in Newcastle. A discrete choice experiment survey was developed in partnership with Northumbria University. -
Report -
Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016. -
Report -
We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17. -
Report -
The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead. -
Report -
Six GP practices in Outer West Newcastle - Denton Park Medical Group, Denton Turret Medical Group, Newburn Surgery, Parkway Medical Group, Throckley Primary Care Centre and Westerhope Medical Group - partnered with Healthwatch Newcastle to run a survey gathering patients’ views on additional services, accessing the practices and how COVID-19 affected their experience. -
Report -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).
We set out to create a best practice award for PPGs aimed to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment. -
Advice and Information -
In a groundbreaking revelation, the latest report from Diabetes UK has sent shockwaves through the nation's healthcare landscape. The number of people living with diabetes in the UK has surpassed the 5 million mark for the first time, marking a significant milestone that demands our attention. This unprecedented figure not only highlights the scale of the diabetes epidemic but also underscores the urgent need for awareness, education, and proactive measures to tackle this growing public health challenge. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Report -
A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
News -
People with a learning disability often have poorer physical and mental health. An annual health check can improve health by spotting problems earlier. -
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Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it. -
Blog -
Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors. -
Blog -
Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
Blog -
It's National Inclusion Week... but what does inclusion mean? It means making a deliberate effort to create bridges, not barriers, to opportunities for all different kinds of people. It means demonstrating that people of all backgrounds are valued and valuable. -
Blog -
We like to share health information and health and social care-related awareness events, so why is Black History Month so relevant to Healthwatch Newcastle and Gateshead? -
Report -
On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees in Newcastle and Gateshead. The event was designed to give RRF members the opportunity to tell us about the unique and distinctive health and wellbeing issues affecting them. A follow up event was held on 15 October 2015. -
Report -
In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face. -
News -
Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues -
Blog -
Healthwatch Newcastle stands united with Newcastle City Council in their unwavering commitment to the White Ribbon campaign! -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.