1. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  2. Advice and Information -

    We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment.
  3. Blog -

    Healthwatch and the Care Quality Commission (CQC) are working together to hear your experiences of health and social care.
  4. Advice and Information -

    Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs.
  5. Advice and Information -

    This February, NHS England and NHS Improvement is raising awareness of heart attack symptoms as part of the latest ‘Help Us Help You’ campaign.
  6. News -

    Newcastle upon Tyne Hospitals NHS Foundation Trust has plans for a new Children’s Heart Centre in Newcastle.
  7. Blog -

    Nearly 43,000 people are detected with bowel cancer each year in the UK. If it is diagnosed early it is treatable and curable.
  8. Blog -

    Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors.
  9. Blog -

    St John Ambulance is asking for volunteers to teach lifesaving skills to community groups. Can you support the delivery of a National Coordination of First Response project by teaching lifesaving skills to community groups?
  10. Blog -

    It’s Organ Donation Week, and NHS Blood and Transplant services want to get people talking about organ donation.
  11. Advice and Information -

    We’ve put together some of our resources on this page to help you keep up to date.
  12. Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.
  13. Report -

    Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
    We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016.
  14. Report -

    During spring 2017, in collaboration with Newcastle Eye Centre, we gathered the feedback of service users on eye services run by Newcastle upon Tyne Hospitals NHS Foundation Trust.
  15. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  16. Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.
  17. Blog -

    The government has announced a Plan B for England to tackle the spread of the Omicron variant. What does that mean for us?
  18. Blog -

    The discovery of the Omicron variant led the government to recently announce a new vaccination challenge. The Prime Minister set out a commitment that all adults in England would be offered a booster jab by the end of the year. However, even with the additional protection that vaccine boosters will give, the threat from Omicron remains serious.
  19. Blog -

    From 11 January 2022, people who receive positive lateral flow (LFD) results for COVID-19 will have to self-isolate immediately and won’t be required to take a confirmatory PCR test.
  20. Advice and Information -

    If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results
  21. Advice and Information -

    Your COVID Recovery is an NHS website that helps you to understand the illnesses and what you might expect as part of your recovery.
  22. Blog -

    We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services.
  23. Report -

    We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May.
  24. Report -

    This is the COVID report on the responses we received up to the end of June 2020.
  25. Report -

    This is the final COVID report on the responses we received up to the end of July 2020.
  26. Report -

    Six GP practices in Outer West Newcastle - Denton Park Medical Group, Denton Turret Medical Group, Newburn Surgery, Parkway Medical Group, Throckley Primary Care Centre and Westerhope Medical Group - partnered with Healthwatch Newcastle to run a survey gathering patients’ views on additional services, accessing the practices and how COVID-19 affected their experience.
  27. Report -

    In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.

    We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally.
  28. Report -

    Healthwatch Newcastle engaged with local people to understand their experiences booking and
    receiving all of their Coronavirus vaccination(s). The project was prompted by feedback from a
    small number of local residents who shared their experiences of the Coronavirus vaccination
    process. Read the full report here :-