1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. How can you find an NHS dentist?

    Advice and Information -

    Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

  3. Dental services in Newcastle and Gateshead - survey

    Blog -

    Have you used dental services in Newcastle and Gateshead since March 2020?

  4. Dental care myth busters

    Advice and Information -

    Did you know that dental practices are set up within the NHS in a completely different way to GP practices? There is no formal patient registration to see a dentist.

  5. Experiences of dental services in Newcastle

    Report -

    Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. We published a report outlining our collective survey findings from March 2020 to January 2022.

  6. Our Resources

    Advice and Information -

    We’ve put together some of our resources on this page to help you keep up to date.

  7. Young people's attitudes to dental care

    Report -

    From late 2014 to early 2015 our young people’s group researched the attitudes of 13—25 year olds to dental care in Newcastle. Initial research by the group had found that children and young people thought there was a particular lack of information about eligibility for dental services.

  8. Dental practices in Newcastle: what is NHS Choices saying about you?

    Report -

    In spring 2016 we carried out a mystery shopper exercise on the NHS Choices dentist profile pages for the 42 dental practices in Newcastle upon Tyne.

  9. ‘People-driven care’ conference 2016

    Report -

    We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17.

  10. Experiences of dental services in the North East

    Report -

    Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. This report outlines our collective survey findings from March 2020 to January 2022.

  11. Dentistry in Newcastle & Gateshead

    Report -

    Health and Social Care Committee inquiry into
    NHS Dentistry Submission

  12. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  13. Knight shift for Healthwatch Newcastle 

    Blog -

    Jon Knight becomes the Chair of Healthwatch Newcastle Committee

  14. Violet campaigns for cleaner air in Newcastle

    Blog -

    Violet Rook is a longstanding volunteer with Healthwatch Newcastle and is campaigning for cleaner air in the city. During COP26 (the United Nations Climate Change Conference held in Glasgow), Violet took part in an ITV news item.

  15. We’re here when you need us — just ask

    Blog -

    Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf.

  16. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  17. There’s more to Healthwatch than health’ conference 2015

    Report -

    We held a highly successful first conference in March 2015. ‘There’s more to Healthwatch than health’ enabled us to gain valuable insights and information about local social care provision and experiences. Delegates also helped shape Healthwatch Newcastle social care priorities for 2015-16.

  18. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  19. Prisoner experiences in HMP Durham

    Report -

    During January 2017 we ran two pilot focus groups at HMP Durham. The aim was to help staff better understand male prisoners’ experiences of health and wellbeing and look at new ways of engaging with prisoners to gather their opinions.

  20. ‘Excellence in engagement’ conference 2018

    Report -

    This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.

    Delegates also shortlisted Healthwatch priorities for 2018—19.

  21. NHS Long Term Plan engagement report

    Report -

    During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham.

  22. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).