1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Home from Hospital

    Advice and Information -

    Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs.

  3. Future of home care services

    Report -

    This Elders Council of Newcastle report presents the findings of a December 2015 event where people discussed their expectations of home care services. The event was held in partnership with Newcastle City Council and Healthwatch Newcastle.

  4. Spotlight on home care

    Report -

    From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations.

  5. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  6. Spotlight on health at home

    Report -

    We estimate that around 2,600 people in Newcastle are housebound. During autumn 2018 we investigated how easy it was for housebound people to use GP practice, dentist, optician or pharmacy services in the city.

  7. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  8. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  9. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  10. Our new report on services for children and young people affected by domestic abuse

    Report -

    A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail.

  11. Annual health checks for adults with a learning disability - survey

    News -

    People with a learning disability often have poorer physical and mental health. An annual health check can improve health by spotting problems earlier.

  12. Your Care Your Way — the Accessible Information Standard

    Blog -

    Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it.

  13. Newcastle ranks as the 12th ‘least healthy’ area in England

    Blog -

    Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors.

  14. International Week of Deaf People

    Blog -

    Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication.

  15. It's National Inclusion Week!

    Blog -

    It's National Inclusion Week... but what does inclusion mean? It means making a deliberate effort to create bridges, not barriers, to opportunities for all different kinds of people. It means demonstrating that people of all backgrounds are valued and valuable.

  16. October is Black History Month

    Blog -

    We like to share health information and health and social care-related awareness events, so why is Black History Month so relevant to Healthwatch Newcastle and Gateshead?

  17. Health issues of asylum seekers and refugees

    Report -

    On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees in Newcastle and Gateshead. The event was designed to give RRF members the opportunity to tell us about the unique and distinctive health and wellbeing issues affecting them. A follow up event was held on 15 October 2015.

  18. Investigating BAME involvement in NEAS services and recruitment

    Report -

    In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face.

  19. Healthwatch Take Pride in Jay

    News -

    Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues

  20. Healthwatch Newcastle Supports White Ribbon Campaign with Newcastle City Council

    Blog -

    Healthwatch Newcastle stands united with Newcastle City Council in their unwavering commitment to the White Ribbon campaign!

  21. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.