1. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  2. Welcome to our new Young Volunteers!

    News -

    Healthwatch Newcastle welcomes our newest recruits and volunteers

  3. Knight shift for Healthwatch Newcastle 

    Blog -

    Jon Knight becomes the Chair of Healthwatch Newcastle Committee

  4. We’re here when you need us — just ask

    Blog -

    Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf.

  5. Job Vacancies

    Blog -

    Tell Us North is a community interest company (CIC) in the North East of England. It has three new job vacancies that will support the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts.

  6. Healthwatch Newcastle September Newsletter

    Blog -

    All the news and views from Healthwatch Newcastle this September

  7. Healthwatch Newcastle Committee meetings and AGM 2022

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meetings.

  8. Healthwatch Newcastle and Gateshead October Newsletter

    Blog -

    October is going to be a busy month in the Healthwatch Newcastle and Gateshead office, as we’re planning more outreach, engagement, and activities than ever before… we’re out and about at a few events this month so come and meet the team!

  9. Annual report 2021–22

    Report -

    Our annual report for 2021–22 outlines Healthwatch activities over the year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne.

  10. Record Keeping and Retention Policy

    Report -

    This is a copy of our Record Keeping and Retention Policy