1. Knight shift for Healthwatch Newcastle 

    Blog -

    Jon Knight becomes the Chair of Healthwatch Newcastle Committee

  2. Violet campaigns for cleaner air in Newcastle

    Blog -

    Violet Rook is a longstanding volunteer with Healthwatch Newcastle and is campaigning for cleaner air in the city. During COP26 (the United Nations Climate Change Conference held in Glasgow), Violet took part in an ITV news item.

  3. We’re here when you need us — just ask

    Blog -

    Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf.

  4. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  5. There’s more to Healthwatch than health’ conference 2015

    Report -

    We held a highly successful first conference in March 2015. ‘There’s more to Healthwatch than health’ enabled us to gain valuable insights and information about local social care provision and experiences. Delegates also helped shape Healthwatch Newcastle social care priorities for 2015-16.

  6. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  7. Prisoner experiences in HMP Durham

    Report -

    During January 2017 we ran two pilot focus groups at HMP Durham. The aim was to help staff better understand male prisoners’ experiences of health and wellbeing and look at new ways of engaging with prisoners to gather their opinions.

  8. ‘Excellence in engagement’ conference 2018

    Report -

    This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.

    Delegates also shortlisted Healthwatch priorities for 2018—19.

  9. NHS Long Term Plan engagement report

    Report -

    During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham.

  10. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  11. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  12. One-third of adults in England express doubts about their ability to receive timely healthcare

    News -

    - By Healthwatch England

    New research conducted in 2023, reveals a concerning lack of public confidence when it comes to accessing critical NHS services in England. Approximately one-third of adults in England express doubts about their ability to receive timely healthcare, including services such as GP appointments, mental health support, and hospital care.

  13. Have your say about health and social care services in Newcastle and Gateshead

    News -

    Healthwatch Newcastle and Healthwatch Gateshead are here to help make local health and care services better for you. We do this by finding out how you are experiencing these services and ultimately feeding this back to the people delivering and commissioning the services, to influence positive change based on what we have been told.

  14. Your experiences of Dentistry in 2023

    News -

    People have been telling us about challenges they face getting NHS dentistry. As a result we are working with the NHS Integrated Care Board (ICB) in the North East and North Cumbria to better understand people’s experiences of dentistry in 2023.