1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Start breathing this Stoptober

    Blog -

    In 2012 adults around 459,000 adults smoked in the North East. Now it’s around 325,000 – a drop of around 134,000.

  3. Don't forget to order your repeat prescriptions

    Blog -

    With Christmas just around the corner, we're reminding patients to order and collect repeat prescriptions in good time for the holiday period.

  4. Get help and support on No Smoking Day

    Advice and Information -

    Wednesday 9 March is No Smoking Day.

  5. Pharmacy services in Newcastle

    Blog -

    Newcastle City Council wants to hear what you think of pharmacy services.

  6. Newcastle ranks as the 12th ‘least healthy’ area in England

    Blog -

    Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors.

  7. Attention on prevention: flu vaccinations in Newcastle

    Report -

    The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination.

  8. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  9. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  10. Calling all carers! Complete our survey

    Blog -

    We’ve teamed up with Newcastle Carers to hear your experiences of caring for someone during the COVID19 pandemic and understand what services you would like in the future.

  11. Understanding carers’ experiences during the pandemic

    Blog -

    We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services.

  12. Spotlight on SEND

    Report -

    During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations.

  13. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  14. NHS continuing healthcare in Gateshead and Newcastle

    Report -

    During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process.

  15. Children and young people’s access to health services in Gateshead and Newcastle

    Report -

    This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead.

  16. Newcastle Carers’ survey 2022: Understanding carers’ experiences during the pandemic

    Report -

    We wanted to gain a greater understanding of people’s experiences of caring during the COVID-19 pandemic and in accessing information and support. We included a short evaluation for people who had used Newcastle Carers’ services.

  17. Comparison of Newcastle and North Tyneside carers’ survey data: Understanding carers’ experiences during the pandemic

    Report -

    We compared the findings from two surveys of carers — one in Newcastle and one in North Tyneside. Our report looks at the similarities and differences in carers' needs in the two local authority areas during the COVID-19 pandemic.