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Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Report -
A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
News -
People with a learning disability often have poorer physical and mental health. An annual health check can improve health by spotting problems earlier. -
Blog -
Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it. -
Blog -
Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors. -
Blog -
Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
Blog -
It's National Inclusion Week... but what does inclusion mean? It means making a deliberate effort to create bridges, not barriers, to opportunities for all different kinds of people. It means demonstrating that people of all backgrounds are valued and valuable. -
Blog -
We like to share health information and health and social care-related awareness events, so why is Black History Month so relevant to Healthwatch Newcastle and Gateshead? -
Report -
On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees in Newcastle and Gateshead. The event was designed to give RRF members the opportunity to tell us about the unique and distinctive health and wellbeing issues affecting them. A follow up event was held on 15 October 2015. -
Report -
In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face. -
News -
Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues -
Blog -
Healthwatch Newcastle stands united with Newcastle City Council in their unwavering commitment to the White Ribbon campaign! -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
News -
Healthwatch Newcastle welcomes our newest recruits and volunteers -
Blog -
Volunteering with Healthwatch can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. -
Blog -
Our joint Annual General Meeting with Healthwatch Gateshead is being held to celebrate our recent work -
Blog -
Jon Knight becomes the Chair of Healthwatch Newcastle Committee -
Blog -
Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf. -
Blog -
Tell Us North is a community interest company (CIC) in the North East of England. It has three new job vacancies that will support the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts. -
Blog -
All the news and views from Healthwatch Newcastle this September -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meetings. -
Blog -
October is going to be a busy month in the Healthwatch Newcastle and Gateshead office, as we’re planning more outreach, engagement, and activities than ever before… we’re out and about at a few events this month so come and meet the team! -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
The 2013–14 annual report outlines how we work with Newcastle communities and statutory and voluntary and community organisations to ensure “outstanding social care and health services for all”. You can read about all our activities, including how our volunteers helped us with GP ‘mystery shopping’ and how we gathered local opinions and experiences of health and social care. A summary of this annual report is also available. -
Report -
The annual report for 2014–15 sets out how we have continued to build on our commitment to outstanding social care and health services for all in Newcastle upon Tyne, it also outlines our refreshed strategic priorities and key goals for 2015–16. -
Report -
Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
Report -
This annual report covers our research into residents' involvement in care homes and the experiences of children and young people's with special educational needs and disabilities (SEND). -
Report -
Our annual report detailing our work for the financial year 2017-18. -
Report -
Our annual report detailing our work for the financial year 2018-19. -
Report -
Our annual report detailing our work for the financial year 2019-20. -
Report -
Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
Report -
Our annual report for 2021–22 outlines Healthwatch activities over the year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
Report -
This is a copy of our Record Keeping and Retention Policy -
Report -
Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with. -
Report -
Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner. -
Report -
Read our annual report and all that we have done through the year as your local Healthwatch. -
News -
We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.
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Report -
This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead. -
News -
Read all our Monthly Newsletters for 2023 , stay up to date with activities of your local Healthwatch. -
News -
Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph! -
News -
Healthwatch Newcastle proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead.