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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
News -
Healthwatch Newcastle welcomes our newest recruits and volunteers -
Blog -
We’ve teamed up with Newcastle Carers to hear your experiences of caring for someone during the COVID19 pandemic and understand what services you would like in the future. -
News -
People with a learning disability often have poorer physical and mental health. An annual health check can improve health by spotting problems earlier. -
Blog -
From 11 January 2022, people who receive positive lateral flow (LFD) results for COVID-19 will have to self-isolate immediately and won’t be required to take a confirmatory PCR test. -
Advice and Information -
If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results -
Blog -
Are you a patient at Parkway Medical Group in Chapel House, Newcastle? -
Blog -
Did you know that the age group most likely to experience loneliness is between 16 to 24 years old? -
Advice and Information -
We’re supporting Cervical Cancer Prevention Week 17-23 January and encouraging women and people with a cervix not to ignore their invitation. Did you know, one in three eligible people don't attend cervical screening? It’s a test that saves lives. -
Advice and Information -
We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment. -
Blog -
Healthwatch and the Care Quality Commission (CQC) are working together to hear your experiences of health and social care.
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Advice and Information -
Your COVID Recovery is an NHS website that helps you to understand the illnesses and what you might expect as part of your recovery. -
Advice and Information -
Did you know that dental practices are set up within the NHS in a completely different way to GP practices? There is no formal patient registration to see a dentist. -
Advice and Information -
Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. It aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand and the communication support they need from health and care services. -
Advice and Information -
This February, NHS England and NHS Improvement is raising awareness of heart attack symptoms as part of the latest ‘Help Us Help You’ campaign. -
Blog -
It’s Eating Disorder Awareness Week. -
Advice and Information -
Wednesday 9 March is No Smoking Day. -
Blog -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG). -
Blog -
Jon Knight becomes the Chair of Healthwatch Newcastle Committee -
Blog -
Violet Rook is a longstanding volunteer with Healthwatch Newcastle and is campaigning for cleaner air in the city. During COP26 (the United Nations Climate Change Conference held in Glasgow), Violet took part in an ITV news item. -
Blog -
Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it. -
Blog -
Newcastle City Council wants to hear what you think of pharmacy services. -
News -
Newcastle upon Tyne Hospitals NHS Foundation Trust has plans for a new Children’s Heart Centre in Newcastle. -
Blog -
Nearly 43,000 people are detected with bowel cancer each year in the UK. If it is diagnosed early it is treatable and curable. -
Blog -
Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors. -
Blog -
The Good Egg Partnership distributes Easter eggs to good causes throughout the north east. The last 35 Easter eggs of more than 1,700 handed out were allocated to Healthwatch Newcastle last week. -
Blog -
Stress Awareness Month has been held every April since 1992 to raise awareness of the causes of stress and how do get support -
Blog -
St John Ambulance is asking for volunteers to teach lifesaving skills to community groups. Can you support the delivery of a National Coordination of First Response project by teaching lifesaving skills to community groups? -
Report -
The NHS Long Term Plan introduced targets to ensure GP practices offer an annual health check for people with learning disabilities.
People with learning disabilities can have poorer physical and mental health than others and die younger. Annual health checks can provide a way to detect, treat and prevent new and unmet health conditions. Care for ongoing conditions can also be reviews during the annual check. -
Report -
Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. We published a report outlining our collective survey findings from March 2020 to January 2022. -
Blog -
Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf. -
Blog -
We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services. -
Blog -
The Little Orange Book is an information book given to parents and carers of children in Newcastle and Gateshead. -
Blog -
Tell Us North is a community interest company (CIC) in the North East of England. It has three new job vacancies that will support the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts. -
Report -
In March 2022 HWG and HWN launched a survey to gather young people’s views and general experiences of loneliness and social isolation. -
Blog -
All the news and views from Healthwatch Newcastle this September -
Blog -
Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
Blog -
It’s Organ Donation Week, and NHS Blood and Transplant services want to get people talking about organ donation. -
Blog -
It's National Inclusion Week... but what does inclusion mean? It means making a deliberate effort to create bridges, not barriers, to opportunities for all different kinds of people. It means demonstrating that people of all backgrounds are valued and valuable. -
Blog -
National Eye Health Week: it’s time to improve the nation’s eyesight.