1. Spotlight on home care

    Report -

    From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations.

  2. Young people’s mental wellbeing in Newcastle

    Report -

    From September 2015 to January 2016 our young people’s group designed and delivered a mental health questionnaire aimed at young people in the 13—25 age range. The aim was to get a better understanding of the main issues young people face regarding mental health, and if schools and colleges are offering enough support to young people around these issues.

  3. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  4. GP appointments: what do Newcastle patients want?

    Report -

    From July to December 2015 we carried out research into what people want when booking a GP appointment in Newcastle. A discrete choice experiment survey was developed in partnership with Northumbria University.

  5. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  6. ‘People-driven care’ conference 2016

    Report -

    We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17.

  7. Annual report 2015–16

    Report -

    Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne.

  8. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  9. Dental practices in Newcastle: what is NHS Choices saying about you?

    Report -

    In spring 2016 we carried out a mystery shopper exercise on the NHS Choices dentist profile pages for the 42 dental practices in Newcastle upon Tyne.

  10. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  11. Healthwatch Newcastle Committee meetings and AGM 2016

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.

  12. PPG forum report — February 2020

    Report -

    The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead.

  13. Annual report 2019–20

    Report -

    Our annual report detailing our work for the financial year 2019-20.

  14. Eight ways to make a difference

    Report -

    In 2019—2020 we focused on children and young people’s mental health services. Via a survey, focus group and one to one interviews, we heard from 239 people (103 children and young people and 136 parents and carers).

    Our main findings were that children, young people and their parents and carers do not have a full understanding of what a self-referral is and how to make one.

  15. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  16. COVID-19: your experiences of health and social care - May

    Report -

    We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May.

  17. COVID-19: your experiences of health and social care - June

    Report -

    This is the COVID report on the responses we received up to the end of June 2020.

  18. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  19. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  20. Healthwatch - COVID-19 survey results July 2020

    Report -

    This is the final COVID report on the responses we received up to the end of July 2020.

  21. Children's Mental Health Week

    Event -

  22. Healthwatch Newcastle Committee meetings and AGM 2020

    Report -

    Agendas, notes, and minutes for our committee meetings and annual general meeting.

  23. Maternal Mental Health Awareness Week

    Event -

  24. Dying matters awareness week

    Event -

  25. Volunteers week

    Event -

  26. Organ Donation Awareness Week

    Event -

  27. World Suicide Prevention Day

    Event -

  28. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.