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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
News -
Healthwatch Newcastle welcomes our newest recruits and volunteers -
Blog -
In 2012 adults around 459,000 adults smoked in the North East. Now it’s around 325,000 – a drop of around 134,000.
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Blog -
Volunteering with Healthwatch can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. -
Report -
A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
Blog -
We’ve teamed up with Newcastle Carers to hear your experiences of caring for someone during the COVID19 pandemic and understand what services you would like in the future. -
News -
People with a learning disability often have poorer physical and mental health. An annual health check can improve health by spotting problems earlier. -
Blog -
Have you used dental services in Newcastle and Gateshead since March 2020? -
Blog -
Our joint Annual General Meeting with Healthwatch Gateshead is being held to celebrate our recent work -
Blog -
The government has announced a Plan B for England to tackle the spread of the Omicron variant. What does that mean for us? -
Blog -
With Christmas just around the corner, we're reminding patients to order and collect repeat prescriptions in good time for the holiday period. -
Blog -
The discovery of the Omicron variant led the government to recently announce a new vaccination challenge. The Prime Minister set out a commitment that all adults in England would be offered a booster jab by the end of the year. However, even with the additional protection that vaccine boosters will give, the threat from Omicron remains serious. -
Blog -
From 11 January 2022, people who receive positive lateral flow (LFD) results for COVID-19 will have to self-isolate immediately and won’t be required to take a confirmatory PCR test. -
Advice and Information -
If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results -
Blog -
Are you a patient at Parkway Medical Group in Chapel House, Newcastle? -
Blog -
Did you know that the age group most likely to experience loneliness is between 16 to 24 years old? -
Advice and Information -
We’re supporting Cervical Cancer Prevention Week 17-23 January and encouraging women and people with a cervix not to ignore their invitation. Did you know, one in three eligible people don't attend cervical screening? It’s a test that saves lives. -
Advice and Information -
We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment. -
Blog -
Healthwatch and the Care Quality Commission (CQC) are working together to hear your experiences of health and social care.
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Advice and Information -
Your COVID Recovery is an NHS website that helps you to understand the illnesses and what you might expect as part of your recovery. -
Advice and Information -
Did you know that dental practices are set up within the NHS in a completely different way to GP practices? There is no formal patient registration to see a dentist. -
Advice and Information -
Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. It aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand and the communication support they need from health and care services. -
Advice and Information -
This February, NHS England and NHS Improvement is raising awareness of heart attack symptoms as part of the latest ‘Help Us Help You’ campaign. -
Blog -
It’s Eating Disorder Awareness Week. -
Advice and Information -
Wednesday 9 March is No Smoking Day. -
Blog -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG). -
Blog -
Jon Knight becomes the Chair of Healthwatch Newcastle Committee -
Blog -
Violet Rook is a longstanding volunteer with Healthwatch Newcastle and is campaigning for cleaner air in the city. During COP26 (the United Nations Climate Change Conference held in Glasgow), Violet took part in an ITV news item. -
Blog -
Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it. -
Blog -
Newcastle City Council wants to hear what you think of pharmacy services. -
News -
Newcastle upon Tyne Hospitals NHS Foundation Trust has plans for a new Children’s Heart Centre in Newcastle.