You can also click here to see the full list of our published reports.

Reasonable Adjustments Report

Creating a checklist for accessible GP appointments


Autistic people and people with a learning disability in Newcastle continue to face significant barriers when accessing GPs.

Although reasonable adjustments are required under the Equality Act 2010 and are available in some GPs, awareness and consistent implementation remain limited among both patients and GP staff. As a result, many people do not access or benefit from reasonable adjustments that could substantially improve their healthcare experiences and outcomes. 

The report engaged autistic people and people with a learning disability through focus groups to identify the reasonable adjustments that matter most to them. 

Click here to read the Reasonable Adjustments Report.

Castle Dene Respite Centre - Enter and View Reassessment

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After our original Enter and View visits to Castle Dene Respite Centre in 2025, we produced a report based on the collective feedback of 4 service users, 7 carers and staff members.

Following up in February 2026, our Enter and View Officer team with spoke Castle Dene Respite Centre management to discuss the recommendations of the original report and find out what changes had been made since the previous visits.

This report examines those recommendations and their outcomes.

Click here to read the new Enter and View report.

Accessible Information & Health Literacy Report

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Accessible information and health literacy are critical to improving health outcomes and reducing inequalities.

In Newcastle, several significant barriers limit people’s ability to access and understand health information. These include a low average reading age, language barriers, digital exclusion and the complexity of health information.

Healthwatch Newcastle has gathered evidence through background research, engagement with local communities, and consultation with health professionals and experts. This includes General Practices, pharmacists, the Integrated Care Board (ICB), and public health teams. 

Click here to read the Accessible Information & Health Literacy Report.

If you or your organisation would like to get involved in our current or upcoming work, please get in touch.