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Throughout autumn 2016 we asked care home residents, relatives, and care home managers how residents are involved in decisions about their own care and in how their care home is run. Our report identifies best practice in various cares homes in Newcastle. -
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Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016. -
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During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations. -
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In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face. -
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During January 2017 we ran two pilot focus groups at HMP Durham. The aim was to help staff better understand male prisoners’ experiences of health and wellbeing and look at new ways of engaging with prisoners to gather their opinions. -
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This annual report covers our research into residents' involvement in care homes and the experiences of children and young people's with special educational needs and disabilities (SEND). -
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This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.
Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18. -
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Five things you should expect from home care, domiciliary care or help in the home. -
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During summer 2017 we asked people receiving intermediate care about their experiences and if they felt these services had a positive impact on their wellbeing. -
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During spring 2017, in collaboration with Newcastle Eye Centre, we gathered the feedback of service users on eye services run by Newcastle upon Tyne Hospitals NHS Foundation Trust. -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process. -
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Throughout the autumn of 2017 we asked people in Newcastle why they do or do not take part in screening programmes, what the barriers are to taking part, and how these barriers could be overcome. -
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Our annual report detailing our work for the financial year 2017-18. -
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Find out how we can help you access the support you need to live well. -
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This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.
Delegates also shortlisted Healthwatch priorities for 2018—19. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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This is what the optional lead paragraph looks like -
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Agendas, notes, and minutes for our committee meetings and annual general meeting.