1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  3. My home, my say

    Report -

    Throughout autumn 2016 we asked care home residents, relatives, and care home managers how residents are involved in decisions about their own care and in how their care home is run. Our report identifies best practice in various cares homes in Newcastle.

  4. ‘The whole me’ conference 2017

    Report -

    This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.

    Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18.

  5. Knight shift for Healthwatch Newcastle 

    Blog -

    Jon Knight becomes the Chair of Healthwatch Newcastle Committee

  6. Violet campaigns for cleaner air in Newcastle

    Blog -

    Violet Rook is a longstanding volunteer with Healthwatch Newcastle and is campaigning for cleaner air in the city. During COP26 (the United Nations Climate Change Conference held in Glasgow), Violet took part in an ITV news item.

  7. We’re here when you need us — just ask

    Blog -

    Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf.

  8. Healthwatch Newcastle listening event 2015

    Report -

    This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  9. There’s more to Healthwatch than health’ conference 2015

    Report -

    We held a highly successful first conference in March 2015. ‘There’s more to Healthwatch than health’ enabled us to gain valuable insights and information about local social care provision and experiences. Delegates also helped shape Healthwatch Newcastle social care priorities for 2015-16.

  10. Healthwatch Newcastle listening event 2016

    Report -

    This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services.

  11. Prisoner experiences in HMP Durham

    Report -

    During January 2017 we ran two pilot focus groups at HMP Durham. The aim was to help staff better understand male prisoners’ experiences of health and wellbeing and look at new ways of engaging with prisoners to gather their opinions.

  12. ‘Excellence in engagement’ conference 2018

    Report -

    This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.

    Delegates also shortlisted Healthwatch priorities for 2018—19.

  13. NHS Long Term Plan engagement report

    Report -

    During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham.

  14. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).