1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  3. My home, my say

    Report -

    Throughout autumn 2016 we asked care home residents, relatives, and care home managers how residents are involved in decisions about their own care and in how their care home is run. Our report identifies best practice in various cares homes in Newcastle.

  4. ‘The whole me’ conference 2017

    Report -

    This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.

    Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18.

  5. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  6. Calling all carers! Complete our survey

    Blog -

    We’ve teamed up with Newcastle Carers to hear your experiences of caring for someone during the COVID19 pandemic and understand what services you would like in the future.

  7. Understanding carers’ experiences during the pandemic

    Blog -

    We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services.

  8. Spotlight on SEND

    Report -

    During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations.

  9. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  10. NHS continuing healthcare in Gateshead and Newcastle

    Report -

    During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process.

  11. Children and young people’s access to health services in Gateshead and Newcastle

    Report -

    This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead.

  12. Newcastle Carers’ survey 2022: Understanding carers’ experiences during the pandemic

    Report -

    We wanted to gain a greater understanding of people’s experiences of caring during the COVID-19 pandemic and in accessing information and support. We included a short evaluation for people who had used Newcastle Carers’ services.

  13. Comparison of Newcastle and North Tyneside carers’ survey data: Understanding carers’ experiences during the pandemic

    Report -

    We compared the findings from two surveys of carers — one in Newcastle and one in North Tyneside. Our report looks at the similarities and differences in carers' needs in the two local authority areas during the COVID-19 pandemic.