1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Home from Hospital

    Advice and Information -

    Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs.

  3. Future of home care services

    Report -

    This Elders Council of Newcastle report presents the findings of a December 2015 event where people discussed their expectations of home care services. The event was held in partnership with Newcastle City Council and Healthwatch Newcastle.

  4. Spotlight on home care

    Report -

    From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations.

  5. Spotlight on home care

    Report -

    During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts.

  6. Spotlight on health at home

    Report -

    We estimate that around 2,600 people in Newcastle are housebound. During autumn 2018 we investigated how easy it was for housebound people to use GP practice, dentist, optician or pharmacy services in the city.

  7. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.