Useful Resources
Here's a list of the information you can find on this page:
Registering with your Doctor: understanding your rights
It can sometimes be difficult registering with a Doctor. Read more about your rights and what to do if you are refused the right to register.
Find out more
This video from North East and North Cumbria NHS explains about GP appointments - how to book an appointment, what to expect, and how you can request adjustments to help make your appointment more accessible.
NHS 111
If you think you need medical help right now, 111 can tell you what to do next. You can either call 111, visit the NHS 111 website or access 111 via the NHS App. Always call 999 if your situation is life-threatening.
- To contact 111 if you have hearing or speech difficulties, call 18001 111 using the Relay UK app or a textphone.
- If you need information in another language, you can all 111 and ask for an interpreter.
- For a BSL (British Sign Language) interpreter, go to: https://signvideo.co.uk/nhs111/
NHS App
The NHS App is provided by the NHS, giving access to some NHS services and health information on your phone or tablet. You can find out more here or read more by downloading one of the guides below.
- You can also click here for videos about using the NHS App.
- How to add someone to your NHS App as a parent, family member or carer: https://www.nhs.uk/nhs-app/help/profile/family-and-carer-access/
Dentistry Myth Busting
Did you know that dental practices are set up within the NHS in a completely different way to GP practices?
This booklet contains information about what it means to be registered with a dental practice, why you may be offered a private appointment and emergency care.
Reasonable Adjustments
The Equality Act (2010) states all organisations including health and social care, such as hospitals and GP surgeries must take steps to remove the barriers individuals face because of disability. One way this is done is through reasonable adjustments and the reasonable adjustment digital flag.
You can click below to download an Easy Read guide on this topic from NHS England:
Download our posters and leaflets
Do you run a centre or service used by people who might benefit from our services? You can download and print our information to help us to help them!
BSL Interpreted Videos about Healthwatch
Who are Healthwatch? BSL subtitles
Who are Healthwatch?
How Healthwatch can help you find health advice and information - BSL subtitles Finding Advice and Information
How sharing your healthcare experiences can help everyone - BSL subtitles
Sharing Your Experiences
Healthwatch Newcastle Annual Report 2024-25 - BSL Subtitled Version
