Which service should I contact?
Our services will shut at 4pm on Friday 22nd and reopen at 10am on Tuesday 26th.
Your local healthcare services may be closed also be closed Bank Holiday Monday. If you need help accessing healthcare during this time, please call NHS 111. Always call 999 if your situation is life-threatening.
Adult Social CarePoint is the main contact point if you want to talk about any care needs you may have. This service is open 8am-5pm Monday to Friday and 24-hours a day on Saturday and Sundays. Their phone number is 0191 278 7878.
If you aren't sure which health service to contact, please refer to the information below:
In an emergency, go to the hospital or call 999: choking, chest pains, breathing problems, blacking out, serious blood loss. Visit hospital or call 999 if someone is seriously ill or injured and their life is at risk.
Visit your nearest Urgent Treatment Centre for: breaks and sprains, x-rays, cuts and grazes, fever and rashes.
Contact your GP for: persistent symptoms, chronic pain, long term conditions or new prescriptions. If you are outside of your GP’s operating hours and cannot wait, call NHS 111.
Call NHS 111 for non-emergency help, such as: feeling unwell, if you are unsure who to call, if you are anxious about your health or if you need general help.
Contact your Pharmacy for expert advice on: minor illnesses, headaches, upset stomachs, bites and stings.
Use Self Care at home for: minor cuts and grazes, minor bruises, minor sprains, coughs and colds.
