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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process. -
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Throughout the autumn of 2017 we asked people in Newcastle why they do or do not take part in screening programmes, what the barriers are to taking part, and how these barriers could be overcome. -
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Our annual report detailing our work for the financial year 2017-18. -
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Find out how we can help you access the support you need to live well. -
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This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.
Delegates also shortlisted Healthwatch priorities for 2018—19. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
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This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead. -
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Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
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In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.
We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally. -
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Six GP practices in Outer West Newcastle - Denton Park Medical Group, Denton Turret Medical Group, Newburn Surgery, Parkway Medical Group, Throckley Primary Care Centre and Westerhope Medical Group - partnered with Healthwatch Newcastle to run a survey gathering patients’ views on additional services, accessing the practices and how COVID-19 affected their experience. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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In 2012 adults around 459,000 adults smoked in the North East. Now it’s around 325,000 – a drop of around 134,000.
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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Volunteering with Healthwatch can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. -
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A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
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At Healthwatch Newcastle we listen carefully to what we hear from the community, from VCSE organisations and from Health and Social Care services to identify the matters that are the common challenges people are facing or are the most prominent within our local communities. Using this information we are able to continually identify our areas of focus for the coming months. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Healthwatch Newcastle is here to get your views on health and social care. When we know what matters to you, we can improve health and social care services, together.
We’re here to show that when people share their experiences, they can make change happen. We also offer practical services, support, and advice to improve services. -
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Meet the Healthwatch Newcastle team! Find out more about the Committee, including personal profiles and the Committee register of interests. -
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We have a small and dedicated team of staff at Healthwatch Newcastle, with most of us working part-time. Our staff come from a wide variety of backgrounds, from business management to social work, acute medicine to youth engagement and more. A common interest in improving health and social care services brings all of our staff together, and every member of our team brings us new insight. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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Privacy Statement -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone. -
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These terms and conditions tell you how the Healthwatch Newcastle website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately.