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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Blog -
We’ve teamed up with Newcastle Carers to hear your experiences of caring for someone during the COVID19 pandemic and understand what services you would like in the future. -
Blog -
We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services. -
Report -
During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations. -
Report -
During late 2015 and early 2016 we carried out a large scale survey of service users, carers and relatives, and home care workers to gather their feedback on various aspects of home care services. Newcastle City Council took on board six of our ten recommendations when drawing up new care provider contracts. -
Report -
During autumn 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process. -
Report -
This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead. -
Report -
We wanted to gain a greater understanding of people’s experiences of caring during the COVID-19 pandemic and in accessing information and support. We included a short evaluation for people who had used Newcastle Carers’ services. -
Report -
We compared the findings from two surveys of carers — one in Newcastle and one in North Tyneside. Our report looks at the similarities and differences in carers' needs in the two local authority areas during the COVID-19 pandemic. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Blog -
The government has announced a Plan B for England to tackle the spread of the Omicron variant. What does that mean for us? -
Blog -
The discovery of the Omicron variant led the government to recently announce a new vaccination challenge. The Prime Minister set out a commitment that all adults in England would be offered a booster jab by the end of the year. However, even with the additional protection that vaccine boosters will give, the threat from Omicron remains serious. -
Blog -
From 11 January 2022, people who receive positive lateral flow (LFD) results for COVID-19 will have to self-isolate immediately and won’t be required to take a confirmatory PCR test. -
Advice and Information -
If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results -
Advice and Information -
Your COVID Recovery is an NHS website that helps you to understand the illnesses and what you might expect as part of your recovery. -
Report -
We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May. -
Report -
This is the COVID report on the responses we received up to the end of June 2020. -
Report -
This is the final COVID report on the responses we received up to the end of July 2020. -
Report -
Six GP practices in Outer West Newcastle - Denton Park Medical Group, Denton Turret Medical Group, Newburn Surgery, Parkway Medical Group, Throckley Primary Care Centre and Westerhope Medical Group - partnered with Healthwatch Newcastle to run a survey gathering patients’ views on additional services, accessing the practices and how COVID-19 affected their experience. -
Report -
In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.
We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally. -
Report -
Healthwatch Newcastle engaged with local people to understand their experiences booking and
receiving all of their Coronavirus vaccination(s). The project was prompted by feedback from a
small number of local residents who shared their experiences of the Coronavirus vaccination
process. Read the full report here :-