Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2024-25:
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Latest News
Safeguarding Adults Week 2025
Safeguarding Adults Week is a national week of activity to raise awareness of the importance of protecting…
News
Read our Enter and View Report for Castle Dene Respite Centre
Castle Dene Respite Centre was selected to receive an Enter and View visit as part of our focus on Adult…
News
“I needed to find out how to make a complaint, and I needed to find an advocate to help me. Healthwatch Newcastle gave me the information I needed to do both.”
Latest reports and publication
October 2025 Committee Meeting - Healthwatch Newcastle
Read our minutes from the Healthwatch Newcastle Committee Meeting on…
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Castle Dene Respite Centre - Enter and View Report
Our report "Castle Dene Respite Centre - Enter and View Report…
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Advice and information
Accessing NHS dental care in the North East and North Cumbria
Learn how you can find and access NHS dental care in the North East and North Cumbria.
Ambulance Information Videos
These short videos produced by the North East Ambulance Service can help you learn about their service, including how and when to call 999 and 111,…
NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
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Every other month, we send out an email to keep people up-to-date with our activities, information, open surveys and latest reports. We will also email you the occasional notice about new surveys or upcoming events.