NHS launches 'You and Your General Practice'

News - 30 September 2025

The NHS has launched new guidelines on what to expect from your GP, and how to use their services. They want your feedback!
""

As of the 1st of October, the NHS has launched a new set of guidelines called You and Your General Practice. These outlines what patients can expect from their GP, and how to best use their services.

For example, 'You and Your General Practice' describes GP opening hours, how to contact your GP and what support you can ask for. It also encourages patients to be on time, be prepared, and avoid wasted appointments by cancelling early if they can no longer attend.

You can click here to read the new guidelines. If you would prefer to read them in a different language than English, you can find a list of 20 different language options at the bottom of the page.

If you have feedback on the 'You and Your General Practice' guidelines, you can let the NHS know what you think via this online survey. The NHS cannot respond directly to feedback given via the online survey. If you require a response to your feedback, you can find a list of other contacts on the same page.

You might also be interested in

""

How to Raise Concerns with Your Practice Manager

At times, patients may have concerns about the services provided by their GP practice. Whether it’s about appointment availability, communication issues, or another aspect of care, it’s important for patients to feel confident in addressing these matters. One of the best ways to raise a concern is by contacting the practice manager.
Advice and Information

How to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
Advice and Information