Talking about death is something many people find difficult, but your views can make a genuine difference to how support is given at one of the most important moments in life.
Safeguarding Adults Week is a national week of activity to raise awareness of the importance of protecting adults with care and support needs from abuse and neglect.
These short videos produced by the North East Ambulance Service can help you learn about their service, including how and when to call 999 and 111, and what to do in an emergency.