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Throughout autumn 2016 we asked care home residents, relatives, and care home managers how residents are involved in decisions about their own care and in how their care home is run. Our report identifies best practice in various cares homes in Newcastle. -
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Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016. -
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During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations. -
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In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face. -
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During January 2017 we ran two pilot focus groups at HMP Durham. The aim was to help staff better understand male prisoners’ experiences of health and wellbeing and look at new ways of engaging with prisoners to gather their opinions. -
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This annual report covers our research into residents' involvement in care homes and the experiences of children and young people's with special educational needs and disabilities (SEND). -
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This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.
Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18. -
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Five things you should expect from home care, domiciliary care or help in the home. -
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During summer 2017 we asked people receiving intermediate care about their experiences and if they felt these services had a positive impact on their wellbeing. -
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During spring 2017, in collaboration with Newcastle Eye Centre, we gathered the feedback of service users on eye services run by Newcastle upon Tyne Hospitals NHS Foundation Trust. -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
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This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead. -
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Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
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In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.
We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally. -
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Six GP practices in Outer West Newcastle - Denton Park Medical Group, Denton Turret Medical Group, Newburn Surgery, Parkway Medical Group, Throckley Primary Care Centre and Westerhope Medical Group - partnered with Healthwatch Newcastle to run a survey gathering patients’ views on additional services, accessing the practices and how COVID-19 affected their experience. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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In 2012 adults around 459,000 adults smoked in the North East. Now it’s around 325,000 – a drop of around 134,000.
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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Volunteering with Healthwatch can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. -
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A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
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At Healthwatch Newcastle we listen carefully to what we hear from the community, from VCSE organisations and from Health and Social Care services to identify the matters that are the common challenges people are facing or are the most prominent within our local communities. Using this information we are able to continually identify our areas of focus for the coming months. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Healthwatch Newcastle is here to get your views on health and social care. When we know what matters to you, we can improve health and social care services, together.
We’re here to show that when people share their experiences, they can make change happen. We also offer practical services, support, and advice to improve services. -
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Meet the Healthwatch Newcastle team! Find out more about the Committee, including personal profiles and the Committee register of interests. -
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We have a small and dedicated team of staff at Healthwatch Newcastle, with most of us working part-time. Our staff come from a wide variety of backgrounds, from business management to social work, acute medicine to youth engagement and more. A common interest in improving health and social care services brings all of our staff together, and every member of our team brings us new insight. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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Privacy Statement -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone. -
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These terms and conditions tell you how the Healthwatch Newcastle website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately. -
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Have you used dental services in Newcastle and Gateshead since March 2020? -
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You have the power to help make change happen. -
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Our joint Annual General Meeting with Healthwatch Gateshead is being held to celebrate our recent work -
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The government has announced a Plan B for England to tackle the spread of the Omicron variant. What does that mean for us? -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
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With Christmas just around the corner, we're reminding patients to order and collect repeat prescriptions in good time for the holiday period. -
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