News and reports

This is the final COVID report on the responses we received up to the end of July 2020.

We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

This is the COVID report on the responses we received up to the end of June 2020.

We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

In 2019—2020 we focused on children and young people’s mental health services. Via a survey, focus group and one to one interviews, we heard from 239 people (103 children and young people and 136 parents and carers).

Our main findings were that children, young people and their parents and carers do not have a full understanding of what a self-referral is and how to make one.

Our annual report detailing our work for the financial year 2019-20.

The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead.

Agendas, notes, and minutes for our committee meetings and annual general meeting.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.