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Nearly 43,000 people are detected with bowel cancer each year in the UK. If it is diagnosed early it is treatable and curable. -
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Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors. -
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The Good Egg Partnership distributes Easter eggs to good causes throughout the north east. The last 35 Easter eggs of more than 1,700 handed out were allocated to Healthwatch Newcastle last week. -
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Stress Awareness Month has been held every April since 1992 to raise awareness of the causes of stress and how do get support -
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St John Ambulance is asking for volunteers to teach lifesaving skills to community groups. Can you support the delivery of a National Coordination of First Response project by teaching lifesaving skills to community groups? -
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The NHS Long Term Plan introduced targets to ensure GP practices offer an annual health check for people with learning disabilities.
People with learning disabilities can have poorer physical and mental health than others and die younger. Annual health checks can provide a way to detect, treat and prevent new and unmet health conditions. Care for ongoing conditions can also be reviews during the annual check. -
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Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. We published a report outlining our collective survey findings from March 2020 to January 2022. -
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Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf. -
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We wanted to gain a greater understanding of carers’ experiences during the COVID-19 pandemic. We included a short evaluation for people who had used Newcastle Carers’ services. -
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The Little Orange Book is an information book given to parents and carers of children in Newcastle and Gateshead. -
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Tell Us North is a community interest company (CIC) in the North East of England. It has three new job vacancies that will support the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts. -
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In March 2022 HWG and HWN launched a survey to gather young people’s views and general experiences of loneliness and social isolation. -
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All the news and views from Healthwatch Newcastle this September -
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Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
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It’s Organ Donation Week, and NHS Blood and Transplant services want to get people talking about organ donation. -
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It's National Inclusion Week... but what does inclusion mean? It means making a deliberate effort to create bridges, not barriers, to opportunities for all different kinds of people. It means demonstrating that people of all backgrounds are valued and valuable. -
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National Eye Health Week: it’s time to improve the nation’s eyesight. -
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Agendas, notes, and minutes for our committee meetings and annual general meetings. -
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October is going to be a busy month in the Healthwatch Newcastle and Gateshead office, as we’re planning more outreach, engagement, and activities than ever before… we’re out and about at a few events this month so come and meet the team! -
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We like to share health information and health and social care-related awareness events, so why is Black History Month so relevant to Healthwatch Newcastle and Gateshead? -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
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Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Advice and Information -
We’ve put together some of our resources on this page to help you keep up to date.
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Our monthly forums are a chance for anyone and everyone to learn more about health and social care services in our area. We aim to keep you updated with any changes to services in particular, and health and social care in general. This is for sharing, so while we have a lot to say, we also want to hear your views and feedback, and answer your questions. -
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The 2013–14 annual report outlines how we work with Newcastle communities and statutory and voluntary and community organisations to ensure “outstanding social care and health services for all”. You can read about all our activities, including how our volunteers helped us with GP ‘mystery shopping’ and how we gathered local opinions and experiences of health and social care. A summary of this annual report is also available. -
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Between December 2013 and September 2014 our Champions carried out mystery shopping in GP practices throughout Newcastle. The aim was to find out the information GP practices gave about their procedures for compliments, comments and complaints, how clear that information was and how easy it was to find.
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In the early autumn of 2014 we carried out a mystery shopper exercise on the NHS Choices GP profile pages for the 35 GP practices in Newcastle upon Tyne. -
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The annual report for 2014–15 sets out how we have continued to build on our commitment to outstanding social care and health services for all in Newcastle upon Tyne, it also outlines our refreshed strategic priorities and key goals for 2015–16. -
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This Elders Council of Newcastle report presents the findings of a December 2015 event where people discussed their expectations of home care services. The event was held in partnership with Newcastle City Council and Healthwatch Newcastle. -
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From late 2014 to early 2015 our young people’s group researched the attitudes of 13—25 year olds to dental care in Newcastle. Initial research by the group had found that children and young people thought there was a particular lack of information about eligibility for dental services. -
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On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees in Newcastle and Gateshead. The event was designed to give RRF members the opportunity to tell us about the unique and distinctive health and wellbeing issues affecting them. A follow up event was held on 15 October 2015. -
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This listening event in November 2015 enabled people to meet and talk with the organisations that plan and provide local social care and health services. -
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From July to December 2015 we carried out research into what people want when booking a GP appointment in Newcastle. A discrete choice experiment survey was developed in partnership with Northumbria University. -
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From October to December 2015 we asked service users, their carers and relatives, and also social workers, what they thought about home care services in Newcastle. We also interviewed the commissioners of home care services and met with several local voluntary and community sector organisations. -
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We held a highly successful first conference in March 2015. ‘There’s more to Healthwatch than health’ enabled us to gain valuable insights and information about local social care provision and experiences. Delegates also helped shape Healthwatch Newcastle social care priorities for 2015-16. -
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Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
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From September 2015 to January 2016 our young people’s group designed and delivered a mental health questionnaire aimed at young people in the 13—25 age range. The aim was to get a better understanding of the main issues young people face regarding mental health, and if schools and colleges are offering enough support to young people around these issues. -
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In spring 2016 we carried out a mystery shopper exercise on the NHS Choices dentist profile pages for the 42 dental practices in Newcastle upon Tyne. -
Report -
This listening event in July 2016 enabled people to meet and talk with the organisations that plan and provide local social care and health services. -
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Following the publication our ‘GP appointments: what do Newcastle patients want?’ report we wanted to better understand how people define the term ‘urgent’ and whether they define it differently in different circumstances.
We collaborated with Healthwatch Gateshead to carry out a short survey with the public in our respective local authority areas during the summer and autumn of 2016. -
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In autumn 2016, we were invited by the North East Ambulance Service NHS Foundation Trust (NEAS) to carry out some research on the organisation’s behalf. The purpose was to hear views and experiences of NEAS services and also investigate the barriers that Black, Asian and Minority Ethnic (BAME) communities face. -
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During the summer and autumn of 2016 we gathered people’s experience of education, health and care (EHC) plans in Newcastle. This report on the findings includes 12 recommendations. -
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Throughout autumn 2016 we asked care home residents, relatives, and care home managers how residents are involved in decisions about their own care and in how their care home is run. Our report identifies best practice in various cares homes in Newcastle. -
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We presented some major research projects, including local home care services, people’s preference when making a GP appointment and young people’s attitude to dental care, inviting people to think about the next steps. Delegates also shortlisted Healthwatch Newcastle’s priorities for 2016—17.