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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Blog -
In 2012 adults around 459,000 adults smoked in the North East. Now it’s around 325,000 – a drop of around 134,000.
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Advice and Information -
We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. It aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand and the communication support they need from health and care services. -
Advice and Information -
This February, NHS England and NHS Improvement is raising awareness of heart attack symptoms as part of the latest ‘Help Us Help You’ campaign. -
Advice and Information -
Wednesday 9 March is No Smoking Day. -
Blog -
Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it. -
Blog -
Nearly 43,000 people are detected with bowel cancer each year in the UK. If it is diagnosed early it is treatable and curable. -
Blog -
Newcastle ranks as the 12th ‘least healthy’ area of England according to the Office for National Statistics' Health Index. The Health Index score measures factors such as access to health services, living conditions and behavioural risk factors. -
Report -
The NHS Long Term Plan introduced targets to ensure GP practices offer an annual health check for people with learning disabilities.
People with learning disabilities can have poorer physical and mental health than others and die younger. Annual health checks can provide a way to detect, treat and prevent new and unmet health conditions. Care for ongoing conditions can also be reviews during the annual check. -
Blog -
Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf. -
Blog -
The Little Orange Book is an information book given to parents and carers of children in Newcastle and Gateshead. -
Blog -
All the news and views from Healthwatch Newcastle this September -
Blog -
It’s Organ Donation Week, and NHS Blood and Transplant services want to get people talking about organ donation. -
Blog -
National Eye Health Week: it’s time to improve the nation’s eyesight. -
Advice and Information -
We’ve put together some of our resources on this page to help you keep up to date.
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Blog -
Our monthly forums are a chance for anyone and everyone to learn more about health and social care services in our area. We aim to keep you updated with any changes to services in particular, and health and social care in general. This is for sharing, so while we have a lot to say, we also want to hear your views and feedback, and answer your questions. -
Report -
During summer 2017 we asked people receiving intermediate care about their experiences and if they felt these services had a positive impact on their wellbeing. -
Report -
This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.
Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18. -
Report -
Throughout the autumn of 2017 we asked people in Newcastle why they do or do not take part in screening programmes, what the barriers are to taking part, and how these barriers could be overcome. -
Report -
The take up of flu vaccinations in Newcastle for people aged 65 and over is above the national target of 75%. However, for other people considered at risk, it is below the national target of 75%. Towards the end of 2017 we gathered the views of people living in Newcastle (who are over the age of 65 or considered at risk) about the flu vaccination. -
Report -
This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public.
Delegates also shortlisted Healthwatch priorities for 2018—19. -
Report -
During spring 2019 communities across the North East spoke about how they would like to see the NHS Long Term Plan implemented. We spoke to people in Newcastle about what the changes should look like. The responses for Newcastle were included in this report covering Northumberland, Tyne and Wear and County Durham. -
Report -
The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
News -
Healthwatch Newcastle welcomes our newest recruits and volunteers -
Blog -
Volunteering with Healthwatch can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. -
Report -
A concern about the impact of the COVID-19 related lockdowns of 2020—21,was a recognition that restrictions had made life particularly difficult for families experiencing domestic abuse. Healthwatch Newcastle's Committee chose this as a priority piece of work to explore in greater detail. -
Blog -
Our joint Annual General Meeting with Healthwatch Gateshead is being held to celebrate our recent work -
Blog -
Jon Knight becomes the Chair of Healthwatch Newcastle Committee -
Blog -
Tell Us North is a community interest company (CIC) in the North East of England. It has three new job vacancies that will support the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meetings. -
Blog -
October is going to be a busy month in the Healthwatch Newcastle and Gateshead office, as we’re planning more outreach, engagement, and activities than ever before… we’re out and about at a few events this month so come and meet the team! -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
Agendas, notes, and minutes for our committee meetings and annual general meeting. -
Report -
The 2013–14 annual report outlines how we work with Newcastle communities and statutory and voluntary and community organisations to ensure “outstanding social care and health services for all”. You can read about all our activities, including how our volunteers helped us with GP ‘mystery shopping’ and how we gathered local opinions and experiences of health and social care. A summary of this annual report is also available. -
Report -
The annual report for 2014–15 sets out how we have continued to build on our commitment to outstanding social care and health services for all in Newcastle upon Tyne, it also outlines our refreshed strategic priorities and key goals for 2015–16. -
Report -
Our annual report for 2015–16 describes the work we have done over the last year to understand and improve people's experiences of social care and health services in Newcastle upon Tyne. -
Report -
This annual report covers our research into residents' involvement in care homes and the experiences of children and young people's with special educational needs and disabilities (SEND). -
Report -
Our annual report detailing our work for the financial year 2017-18. -
Report -
Our annual report detailing our work for the financial year 2018-19.